We are sorry that you received an incomplete product, we may have received it in this condition from the factory.
Please contact us to request a return through "your account" and specify the reason in the returns section, or use the contact form below. To speed up the process, please provide:
Once we receive your request, we will contact you as soon as possible with a solution. If the refund is approved, we will return the full amount paid for the item, excluding shipping costs, or if the product is still available, we will send you a new product. You have 14 calendar days from the date you received the order to make this claim.
** Important: It is mandatory to notify us of the missing part of the product and your intention to return it before sending the merchandise back to us. Failure to do so may cause the return to be rejected.
Kami ingin memaklumkan kepada anda bahawa data peribadi yang disediakan dalam borang ini akan diproses oleh Funiglobal Development SL (Funidelia). Tujuan utama maklumat ini adalah untuk menjawab permintaan atau pertanyaan anda. Legitimization berlaku melalui persetujuan subjek data. Kami memberitahu anda bahawa data anda tidak akan dihantar kepada pihak ketiga. Anda mempunyai hak untuk mengakses, membetulkan dan memadam data, antara hak-hak lain, seperti yang dijelaskan dalam dasar privasi yang tersedia di sini.